Support

Need help with an order or didn't receive your item? Click here to contact support and we'll assist you as soon as possible.

Frequently Asked Questions

Can I get a refund?
Yes. Refunds are available if you are eligible under our refund policy.

Is this safe?
Yes. All purchases use Roblox's official purchasing system, making the process safe and secure.

Why do I get a 404 error when purchasing?
This usually means you are either not logged into Roblox or your Roblox account is under 16 years old.

How do I buy multiple copies of the same item?
Click the Buy button for the item you want. After you're redirected to Roblox, open the three dots (⋮) menu and select Delete from Inventory. Once the item has been removed, you can purchase it again.

How long does support take to respond?
Most support requests are answered as quickly as possible, although response times may vary depending on demand.

Terms of Service

By using Gag2Guilds, you agree to use our services responsibly and follow all rules. We reserve the right to refuse service, remove listings, or update our services at any time.

Purchases

All purchases are completed through Roblox's official systems. Please make sure your Roblox account information is correct before purchasing.

Refund Policy

Refund requests may be accepted depending on the situation. If you experience an issue with your purchase or do not receive your item, please contact support.

Delivery

Items are delivered using the methods described on the website. If your item is missing, contact support with your order details.

Account Responsibility

You are responsible for keeping your Roblox account secure. Never share your password or private account information.

Privacy

We only collect information required to provide support and improve our services. We do not sell your personal information.

Changes to This Policy

This policy may be updated from time to time. Any changes will be displayed on this page.